Phone Directory

Administration

Tel: 407-348-2383

Mariano A. Ortiz
CEO
Email: mortiz@truehelps.com

Mildred Rivera
Alternate DON
Email: mildred@truehelps.com

Milmar Ortiz (Milly)
Administrator
Extension: 106
Email: milly@truehelps.com

Naomie García
Executive Director
Extension: 108
Email: naomie@truehelps.com

iBudget

Tel: 407-348-2383

Karyan Cotto
Billing Specialist
Mobile Number: 407-580-6476
Email: kcotto@truehelps.com

Wandymar Ortiz
Intake/iConnect Specialist
Extension: 104
Email: 
wandy@truehelps.com

Shirley Ann Ayala
iConnect/Accounting Assistant
Mobile Number: 407-580-8828
Email: shirley@truehelps.com

Aracelis Rivera
Office Assistant
Email: aracelis@truehelps.com

Home Care

Tel: 407-348-2383

Frances Ferra
Director of Nursing
Email: ferra@truehelps.com

Naomie García
Care Coordinator/Billing Specialist
Mobile Number: 407-595-6710
Email: ngarcia@truehelps.com

Karyan Cotto
EVV Compliance
Mobile Number: 407-580-6476
Email: kcotto@truehelps.com

Yuli Solís
Intake
Mobile Number: 407-348-2383
Email: yuli@truehelps.com

Human Resources

Tel: 407-348-2383

Wandymar Ortiz
Human Resources
Extension: 104
Email: 
wandy@truehelps.com

Mildred Rivera
Alternate DON
Email: mildred@truehelps.com

Mariano A. Ortiz
CEO
Email: mortiz@truehelps.com

Mildred Rivera
Alternate DON
Email: mildred@truehelps.com

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September 28, 2026

Today, on what would have been her birthday, we honor the life and memory of Edna Robles. 🤍 Edna led Quality Assurance at True Help Services. The care she gave to her work and the time she shared with us became part of our story. Her name will always mean more to us than the role she held. We miss the birthdays we should still be celebrating together. Yet today, alongside that sadness, there is gratitude: gratitude that we knew Edna, that we worked beside her, and that she will always be part of our True Help family. Happy heavenly birthday, Edna. May you rest in the Lord’s loving presence. We remember you with love, today and always. 🕊️ Raquel Valentin

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